Listed by Next Job
Cape Town
Elevate your career in customer service! We're seeking Senior Call Center Representatives in Cape Town. If you have proven experience and a passion for exceeding customer expectations, apply now!
Key Responsibilities:
Handle escalated customer inquiries and complaints.
Provide guidance and support to junior team members.
Collaborate with other departments to resolve complex issues.
Ensure adherence to call center policies and procedures.
Contribute to achieving team and individual performance targets.
Requirements:
Proven experience in a call center or customer service role.
Strong communication and problem-solving skills.
Ability to mentor and guide team members.
Proficient in using call center software.
Excellent customer-centric mindset.
On Next Job you build your CV once. It takes a few minutes, it is saved for every future job, and this employer sees a professional CV, not a messy file.
Build my CV and applyAlready have a Next Job account? Log in
HR Manager
R45 000 – R52 500 · Remote, anywhere in SA
Supply Chain Manager
R45 000 – R55 000 · East London, Eastern Cape
Retail Operations Manager
R35 000 – R55 000 · Cape Town
See all these jobsYour free account is ready
We sent an email to . Click the link in it to set your password, then you can follow every job you apply for in one place.