Summary: Polokwane-based company is seeking a Technical Support Engineer. Provide technical assistance to customers, diagnose and resolve hardware/software issues.
Qualifications:
- Diploma or degree in IT or related field
- Proven experience in technical support
- Knowledge of Windows and Linux operating systems
- Strong problem-solving and communication skills
- Customer-focused mindset
Requirements:
- Respond to technical support queries via phone and email
- Document support interactions and solutions
- Collaborate with product development teams
- Provide user training on software and systems
- Maintain accurate records of support activities