Ready to kickstart your career in customer service? We’re hiring Junior Call Center Representatives in Johannesburg. If you’re a people person with excellent communication skills, this is the opportunity for you!
Key Responsibilities:
- Handle incoming customer inquiries via phone.
- Provide information and assistance to resolve issues.
- Ensure customer satisfaction through effective communication.
- Document and update customer records accurately.
- Collaborate with the team to meet service level goals.
Requirements:
- High school diploma or equivalent.
- Entry-level candidates are encouraged to apply.
- Excellent communication and interpersonal skills.
- Ability to navigate computer systems efficiently.
- Eagerness to learn and adapt to call center processes.