Junior Call Center Representative (Johannesburg)

What you will do

Ready to kickstart your career in customer service? We're hiring Junior Call Center Representatives in Johannesburg. If you're a people person with excellent communication skills, this is the opportunity for you!

Key Responsibilities:

Handle incoming customer inquiries via phone.

Provide information and assistance to resolve issues.

Ensure customer satisfaction through effective communication.

Document and update customer records accurately.

Collaborate with the team to meet service level goals.

Requirements:

High school diploma or equivalent.

Entry-level candidates are encouraged to apply.

Excellent communication and interpersonal skills.

Ability to navigate computer systems efficiently.

Eagerness to learn and adapt to call center processes.