Join our team as a Call Center Operator in Pretoria. If you thrive in a fast-paced environment and enjoy helping people, this role is for you!
Key Responsibilities:
- Answer and manage incoming calls.
- Provide information and assistance to callers.
- Document and route calls to appropriate departments.
- Follow call center scripts and procedures.
- Maintain a high level of professionalism and customer service.
Requirements:
- High school diploma or equivalent.
- Previous call center experience is advantageous.
- Strong communication and active listening skills.
- Ability to handle multiple tasks simultaneously.
- Comfortable using call center technology.