Summary: Upington company seeks a Desktop Support Technician. Provide technical assistance and support to end-users, ensuring the functionality of desktop systems.
Qualifications:
- Diploma or degree in IT or related field
- Proven experience in desktop support
- Knowledge of Windows and Mac operating systems
- Strong troubleshooting and communication skills
- Customer-focused mindset
Requirements:
- Respond to desktop support tickets promptly
- Install and configure desktop hardware and software
- Collaborate with IT teams on system upgrades
- Provide user training on software and systems
- Maintain accurate records of support activities